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- Rated 'Excellent' on Trustpilot
Find clear answers to common questions about our services, safety requirements, and processes.
The main certificates and checks people usually mean are a Gas Safety Certificate where gas is supplied, an Electrical Installation Condition Report (EICR), and an Energy Performance Certificate (EPC). In England, landlords also need the required smoke and carbon monoxide alarms, and licensed HMOs need a fire risk assessment.
Yes. If the property has gas appliances or flues provided by the landlord, a Gas Safe registered engineer must carry out a gas safety check every year. The tenant must get a copy before moving in, or within 28 days of the check.
A landlord gas safety record can only be issued by a Gas Safe registered engineer. Landlords cannot sign this off themselves unless they are properly registered and qualified to do the work.
Yes, in England private landlords must have the fixed electrical installation inspected and tested by a qualified person. The outcome is usually given in an EICR.
The electrics must usually be checked at least every 5 years. Landlords must give the report to existing tenants within 28 days, to new tenants before they move in, and to the council within 7 days if asked.
If the report shows remedial work or further investigation is needed, the landlord must get that done within 28 days, or sooner if the report says so. After that, the tenant and local council must receive written confirmation.
In most cases, yes. An EPC is part of the start of tenancy paperwork tenants should receive, and minimum energy efficiency rules apply where the property is covered by the regulations.
For domestic private rented properties covered by the rules, the minimum standard is usually EPC band E, unless a valid exemption applies.
Yes. In England, landlords must have at least one smoke alarm on every storey where there is a room used as living accommodation. They must also repair or replace smoke or carbon monoxide alarms once told they are faulty.
In England, a carbon monoxide alarm must be fitted in any room used as living accommodation that contains a fixed combustion appliance, excluding gas cookers.
PAT testing is often asked about, but it is not generally a specific legal certificate requirement in the same way as gas safety or EICR rules. Even so, landlords must make sure any appliances they provide are safe.
The key documents usually include the gas safety certificate where gas is supplied, the EPC, and the How to Rent guide, alongside deposit information where relevant. These are some of the first things tenants and landlords search for when checking compliance.
Yes, HMOs often have extra fire safety duties. GOV.UK says large HMOs need fire alarms and extinguishers, and licensed HMOs must have a suitable fire risk assessment that is reviewed regularly.
Landlords can face enforcement action. In England, electrical safety breaches can lead to financial penalties of up to £30,000, and smoke alarm breaches can lead to fines of up to £5,000 where a landlord fails to comply with a remedial notice.
Yes, in England, landlords must have an Electrical Installation Condition Report (EICR) carried out at least every 5 years to ensure electrical installations are safe.
An EICR must be conducted by a qualified electrician. The electrician will check the condition of the property’s electrical wiring and installation.
If the EICR is unsatisfactory, landlords must address any issues within 28 days. If further action is needed, repairs or upgrades must be completed to ensure the property is safe.
Yes, landlords must provide tenants with a copy of the EICR within 28 days of the inspection, or before the tenant moves in if it’s a new tenancy.
Failure to comply with electrical safety requirements can result in a fine of up to £30,000. Local authorities can take enforcement action against landlords who don’t meet the standards.
While portable appliance testing (PAT) is not a legal requirement, landlords must ensure that all appliances they provide to tenants are safe and in good working condition.
A Domestic Electrical Installation Condition Report (EICR) is an inspection of the electrical systems in a home. It checks the wiring, electrical installations, and appliances to ensure they are safe to use and comply with current safety standards. It is recommended every 5 years or sooner if there are issues.
A Commercial Electrical Installation Condition Report (EICR) is an inspection required for all commercial properties. It checks the electrical installations in business premises to ensure they are safe and comply with safety regulations, protecting employees, customers, and the property itself.
A Commercial EICR should be conducted every 5 years, or more frequently depending on the nature of the business and the level of electrical usage. High-risk environments may require more regular inspections.
Portable Appliance Testing (PAT) is the process of inspecting and testing electrical appliances to ensure they are safe to use. This includes appliances like kettles, computers, and toasters. Regular PAT testing is necessary for both businesses and landlords to avoid electrical hazards.
Any portable electrical appliance that plugs into a power socket needs to be tested. This includes appliances such as computers, kettles, toasters, and power tools. Regular testing helps ensure they are in safe working condition.
Yes, landlords are responsible for ensuring the safety of any electrical appliances they provide in a rental property. This includes regular PAT testing to ensure that items such as fridges, ovens, and other electrical devices are safe for use.
A fuse box is essential for controlling the electrical circuits in a property. Proper installation ensures that electrical circuits are protected against overloads or faults, reducing the risk of electrical fires. We offer professional fuse box installations to ensure your property is safe.
If your fuse box is old, not functioning correctly, or hasn’t been upgraded to meet modern standards, it may need replacing. An outdated fuse box could pose a fire hazard, and a qualified electrician should inspect it to determine if a replacement is necessary.
Electric Diagnostics is the process of identifying and troubleshooting electrical issues within a property. If you’re experiencing electrical problems like flickering lights or tripped circuits, electric diagnostics can pinpoint the issue and guide necessary repairs or upgrades.
Electric Diagnostics uses specialized tools to check your wiring, circuit boards, and electrical appliances to identify faults. By diagnosing the issue, we can recommend efficient solutions to restore your electrical systems to safe, working order.
A fuse box should be inspected during your regular EICR inspections. If it’s outdated, or if you’ve had significant electrical issues, it may need to be replaced sooner. Ensuring the fuse box is up to date is essential for your property’s electrical safety.
Yes, landlords must ensure that a Gas Safety Certificate (GSC) is obtained annually for any property with gas appliances. A Gas Safe registered engineer must carry out this check.
Only a Gas Safe registered engineer can issue a Gas Safety Certificate. This ensures that all checks are carried out by a qualified professional.
A gas safety check includes inspecting the condition of gas appliances, pipes, flues, and any other gas fittings to ensure they are safe to use and meet required safety standards.
Yes, landlords must provide tenants with a copy of the Gas Safety Certificate either before they move in or within 28 days of the check being carried out.
If any appliance fails the gas safety check, it must be repaired or replaced immediately. The gas supply to that appliance may be turned off until repairs are made.
Yes, landlords must keep records of all gas safety checks for at least two years. These records should be made available to tenants upon request.
A Residential Gas Safety Certificate (CP12) ensures that all gas appliances in a home are safe to use. This includes inspecting gas boilers, fires, cookers, and flues. It is required by law for landlords to provide this certificate annually.
Yes, if you own a business with gas appliances, you must have a Commercial Gas Safety Certificate (CP42). This ensures that all gas installations in your business premises are checked for safety and meet legal standards. It should be renewed every year.
A Gas Safety Check includes inspecting gas appliances, the gas supply, flues, and ventilation. Our Gas Safe registered engineers ensure everything is in safe working condition and complies with safety standards.
Yes, we provide Residential Gas Safety Certificates for landlords and homeowners. We inspect all gas appliances and issue a certificate confirming their safe operation. This check is required annually by law for rental properties.
Yes, we offer professional boiler installation services. Whether you’re replacing an old unit or installing a new one, our Gas Safe engineers will ensure the installation is completed to the highest safety standards.
Absolutely! We offer comprehensive boiler repair services. Our Gas Safe engineers will quickly diagnose and fix any issues with your boiler, ensuring it’s running efficiently and safely. We also provide ongoing maintenance to keep your boiler in top condition.
For rental properties, gas appliances must be checked every year. As a homeowner, it’s recommended to have your gas appliances checked annually to ensure safety and prevent potential issues.
If any gas appliance fails the safety check, we’ll immediately inform you of the necessary repairs or replacements. We can carry out the required work to bring your appliances back to safety standards and issue a new Gas Safety Certificate once all issues are resolved.
Yes, all boiler installations must be done by a Gas Safe registered engineer. This ensures that the installation complies with safety regulations and reduces the risk of dangerous gas leaks or malfunction.
Regular boiler servicing helps identify small issues before they become big problems, improving efficiency and prolonging the life of your boiler. It also ensures that your boiler continues to operate safely, reducing the risk of carbon monoxide leaks.
Yes, in England, landlords must have an Electrical Installation Condition Report (EICR) carried out at least every 5 years to ensure electrical installations are safe.
Yes, landlords must install smoke alarms on every floor of the property where there is living accommodation. They must also ensure the alarms are working before the tenant moves in.
Yes, landlords must install carbon monoxide alarms in rooms with solid fuel-burning appliances, such as a coal or wood-burning stove, or a gas boiler.
For Houses in Multiple Occupation (HMOs) or larger rental properties, a fire risk assessment is required. It must be carried out by a professional and regularly reviewed.
Fire alarms should be tested at least once a month to ensure they are in working order. Tenants should also be shown how to check the alarms during the initial move-in inspection.
While not required for all rental properties, fire extinguishers may be necessary in larger properties, HMOs, or properties where the landlord is providing additional fire safety equipment.
Tenants should report any fire safety concerns to the landlord immediately. If issues are not addressed, tenants can contact local authorities or fire safety regulators.
Yes, we offer Emergency Light Certificates. These are crucial for ensuring that emergency lighting is properly installed, maintained, and operational, providing safe evacuation routes in the event of a power failure or fire.
A Fire Door Certificate verifies that fire doors are correctly installed, fit properly, and provide adequate fire resistance. These certificates are essential for buildings where fire safety regulations require the use of fire-resistant doors to compartmentalize and limit the spread of fire.
A Domestic Fire Risk Assessment is a comprehensive evaluation of a home or residential property to identify fire hazards and ensure fire safety measures are in place. It includes recommendations for improvements, such as installing smoke alarms or fire extinguishers, to reduce risk.
A Commercial Fire Risk Assessment evaluates the fire risks in a business or commercial property. It’s required by law for businesses to conduct this assessment regularly to identify hazards, ensure fire safety measures are in place, and comply with fire safety regulations.
Fire extinguishers should be checked regularly to ensure they are in good condition. We recommend an annual fire extinguisher check to inspect pressure, expiration dates, and functionality, ensuring they are ready for use in case of emergency.
Yes, we provide professional fire alarm installation services for both residential and commercial properties. Our engineers will assess your property, recommend the appropriate fire alarm system, and ensure it’s installed according to fire safety regulations.
A Fire Risk Assessment is needed to identify fire hazards, assess the risk of fire, and implement safety measures to protect people and property. For businesses, it’s a legal requirement to ensure that the property is safe from fire hazards and complies with fire safety regulations.
Fire Risk Assessments should be carried out annually or whenever significant changes are made to a property, such as renovations, new equipment, or a change in usage. Regular assessments ensure ongoing fire safety compliance.
If a fire alarm system fails during inspection, we will recommend repairs or replacements to ensure that the system is fully operational. Fire alarms are critical for early warning, and any faults must be addressed immediately.
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